Our crisis preparedness capabilities and consulting expertise ensure that clients manage and deal with problems when they happen. Throughout a crisis, our senior media advisors and HR consultants are ready to offer advice on legal or HR issues that arise in complex business situations. COSMO's philosophy is to contain crises by controlling exposure for our clients. We believe that effective crisis preparedness requires consistent message development and a comprehensive action plan on how those messages are disseminated. By creating a strategic communication grid, we identify allies and determine the best method to approach them and keep them informed.
Related reading:
Dancing in the Reputation Minefield by John Hoel and Peter Harris, J@pan Inc., August 2008
Vision by Kumi Sato - Monthly Safety and Management Magazine (Japanese Only)
